Feedback plays an important role in helping government improve its procurement practices, and to address any difficulties or barriers businesses may have experienced during the bidding process.

We understand putting in a bid for government work can be a timely and costly exercise. Competition can be high, and an unsuccessful bid should not deter you to compete for future opportunities.

If you are unsuccessful, you can seek feedback to help improve your chances of winning work the next time you submit a bid.

Feedback is usually provided in the form of a debrief and is designed to be an open conversation between you and the government agency.

What is covered in a debrief

• an explanation of the selection process
• a general indication of the competitiveness of your bid
• the strengths of your bid and any areas for improvement
• advice on how to improve the presentation of your capability and strengths
• the opportunity to ask questions or raise any concerns

What is not covered in a debrief

• general or specific comparisons of your bid to others
• details of the successful supplier including their bid
• commercial in confidence information
• any debate around the evaluation process, or the selection of the successful supplier